The Rolex service procedure is designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications. Each movement is completely overhauled and each case and bracelet is meticulously refinished to restore its lustre. Timekeeping accuracy and water-resistance are rigorously tested to guarantee the level of quality and reliability you naturally expect from a Rolex watch.
After a service, it is important to wind your Rolex manually before wearing it for the first time. To do this, unscrew the crown to the winding position and turn it clockwise about 20 times. Please remember to screw the crown back down properly against the case in order guarantee waterproofness.
Before carrying out a service, a highly-skilled Rolex-trained watchmaker conducts a thorough diagnostic examination of your watch. After carefully examining the case and bracelet, the watchmaker extensively tests and inspects the movement to determine exactly what service procedures will be necessary to ensure your watch meets Rolex's stringent performance requirements.
The Two-Year Service Guarantee
After a complete service, your Rolex is covered by a two-year Service Guarantee. This guarantee excludes any damage or deterioration that results from an accident or form mishandling of the watch. Any intervention by a non-Rolex-authorised third party or the addition of any non-Rolex-manufactured parts or accessories will void the Service Guarantee.